Política de frete
Last Updated: [09/08/2026]
At ZEEKO HOME, we are committed to providing clear and reliable shipping information. Please review the following terms before placing your order.
1. Order Processing
Most orders are processed within 1–3 business days after payment is confirmed. Business days are Monday through Friday, excluding public holidays.
Processing time and shipping transit time are calculated separately. Custom or made-to-order products may require additional preparation time if specified on the product page or communicated before production.
2. Shipping Destinations
ZEEKO HOME ships to the United States and eligible international destinations.
Available destinations and shipping methods are determined at checkout. If your country or region cannot be selected or no shipping option is available, we are currently unable to deliver to that location.
Shipping availability may vary due to carrier coverage, customs requirements, or local restrictions.
3. Estimated Delivery Times
|
Destination |
Processing |
Transit |
Estimated Total |
|
United States |
1–3 business days |
5–7 business days |
6–10 business days |
|
Other International Destinations |
1–3 business days |
7–10 business days |
8–13 business days |
Delivery times are estimates and are not guaranteed. Customs clearance, public holidays, severe weather, remote-area delivery, or carrier delays may extend the delivery period.
4. Shipping Rates
Available shipping methods and any applicable charges will be displayed at checkout before payment.
If free shipping or another shipping promotion is offered, applicable order-value requirements, destination restrictions, and other conditions will be displayed on the website or at checkout.
5. Tracking
Once your order has shipped, we will send a shipping confirmation email with tracking information where available.
Please allow 24–48 hours for tracking information to update after the carrier receives the shipment.
6. Shipping Address
Customers are responsible for providing a complete and accurate shipping address.
If you notice an error, contact support@zeekohome.com as soon as possible. Address changes cannot be guaranteed once an order has entered fulfillment or has shipped.
Additional shipping charges may apply if a package is returned due to an incorrect address, refusal of delivery, or unsuccessful delivery attempts.
7. Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, VAT/GST, brokerage fees, or other charges imposed by the destination country or region.
Unless these charges are collected at checkout, they are the responsibility of the recipient. ZEEKO HOME does not control customs charges or customs clearance times.
8. Delayed, Lost or Damaged Orders
If your package appears significantly delayed, lost, or arrives damaged, please contact support@zeekohome.com with your order number, tracking information, and relevant photos where applicable.
Refunds, replacements, and other remedies are subject to our Refund Policy.
Orders may occasionally be shipped in separate packages and arrive at different times.
9. Contact Us
For questions regarding shipping, tracking, or delivery, please contact:
ZEEKO HOME Customer Support
Email: support@zeekohome.com
Please include your order number when contacting us about an existing order.